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Service

At Evolution Bottling and Packaging Solutions we pride ourselves on providing first class after-sales and service back-up. We will be your dedicated point of contact for all your orders or enquiries concerning spare parts and change parts, as well as for all your service requests, administration and information enquiries. We will then handle all liaison with the relevant suppliers on your behalf, keeping you updated every step of the way.

For you, this will mean:-

  • A central point of contact where orders can be tracked and managed
  • Queries can be dealt with in a quicker and more informed manner
  • Delivery times will be improved and awareness raised if there are to be changes

Raising an Enquiry

In order to ensure we have all the information we need to action your enquiry, please complete our Enquiry Contact Form. On reciept of this information we will contact you to obtain further details if needed, and to advise you of the next steps. Please note that it is preferable to recieve one enquiry for each machine reference in order to avoid confusion.

On reciept of your enquiry we will -

  • Assign a unique reference number which will make it easier to identify your enquiry.
  • Acknowledge your request and use the reference number to track progress.
  • Request regular updates from each supplier on your behalf and keep you up to date with progress.

 

We are happy to discuss your needs at any time and can be contacted on service@evolutionbps.co.uk or by telephoning 01721 724296.